This is an e-mail I sent to Schnucks headquarters today:
I wanted to e-mail someone with ties to your corporate office to tell about my latest incident with your Bloomington-Normal Schnucks stores. On 12/18 I shopped the Normal, IL Schnucks location. One of the items I picked-up was a Boca Lasagna entree. Today when I went to make it, I noticed the expiration date on the box was November 11 2008. When I called the Normal store to ask if it was still ok to eat, they transferred me to the dairy dept and I was told it was fine to eat. I then called Boca headquarters and their customer service rep told me it was not ok to eat. I then called back the Normal store and spoke to the manager. He apologized. I asked him if I could get a replacement at the Bloomington store because it is closer to my work and that was what I had intended to eat for lunch that day. He said yes and I went to the other store to get it. I first went to the freezer section to pick it up and was disgusted to see the first 2 Boca lasagnas on the shelf has expired in November 2008 and the one behind that expired in August 2008!! I would hate to go back further as there were more on the shelf. I brought up the boxes and showed the customer service counter manager. He gave me my $4 back. I know that there is not much more he could have done but I think it's disgusting that there is food on your shelves that has expired in August. I hate to think what would have happened it I had eaten this. I don't think it's up to your customers to ensure the food they are purchasing has not expired. Additionally, while I love Boca products and hope you will continue to sell them, if the demand is that low, perhaps you should not carry them if the ones you carry are expired. I do not want to say that I will not shop at Schnucks anymore as that is unrealistic. The Normal store is less than a mile from my house. However, I will be much more cautious when shopping at your stores.
Thank you for your time.
Tuesday, December 23, 2008
It's 10 AM, do you know where your Lean Cuisine is?
I do. I am eating it. That orange an hour ago just didn't do it for me. So I'm enjoying a Steak Tips Dijon frozen entree from the fine folks at Lean Cuisine. It's one of my favorites they offer. I am back on Weight Watchers. I had my first weigh-in after week 1 today...down 3 lbs. Nice start. Especially since I wasn't really re-committed 100%. I think only 3 days were actually on point. That Monical's run Friday night where I consumed 3/4 of a family pizza and a side of French probably didn't help my cause but I'll take the 3 lb loss and go from there.
A few weeks ago I stepped on the scale and saw that unacceptable weight appear. Have you ever had your unacceptable weight appear? It's terrible. It was increasingly terrible because we just finished up the Biggest Loser challenge where I managed to gain 0.8 over the course of a few months. That wouldn't be so bad had I not purposely put on 4 lbs at the start of the contest for strategy. Apparently my strategy was to grow out of my clothes. While I have not managed to do that yet, it cannot be far away.
A few weeks ago I stepped on the scale and saw that unacceptable weight appear. Have you ever had your unacceptable weight appear? It's terrible. It was increasingly terrible because we just finished up the Biggest Loser challenge where I managed to gain 0.8 over the course of a few months. That wouldn't be so bad had I not purposely put on 4 lbs at the start of the contest for strategy. Apparently my strategy was to grow out of my clothes. While I have not managed to do that yet, it cannot be far away.
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